Privacy Policy

ClinicSpark AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website clinicspark.co.uk (the "Site") or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect via the Site includes:

1.1 Personal Data

Personally identifiable information, such as your name, email address, telephone number, and medical specialty, that you voluntarily give to us when you choose to participate in various activities related to the Site, such as online chat, contact forms, and requests for information or services. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of the Site.

1.2 Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

1.3 Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.
• Respond to your inquiries and contact requests.
• Send you a newsletter or marketing communications.
• Fulfill and manage orders for services.
• Request feedback and contact you about your use of the Site.
• Resolve disputes and troubleshoot problems.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Compile anonymous statistical data and analysis for use internally or with third parties.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

3.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

3.2 Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

3.3 Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. GDPR Compliance

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. ClinicSpark AI aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access, update or to delete the information we have on you.
• The right of rectification - You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object - You have the right to object to our processing of your Personal Data.
• The right of restriction - You have the right to request that we restrict the processing of your personal information.
• The right to data portability - You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
• The right to withdraw consent - You also have the right to withdraw your consent at any time where ClinicSpark AI relied on your consent to process your personal information.

6. Cookies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. By using the Site, you agree to be bound by our Cookie Policy.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

ClinicSpark AI
Email: info@clinicspark.co.uk